ufotable Official Website Privacy Policy
ufotable Inc. (“ufotable”, “we” or “us”) respects the privacy rights of customers who use ufotable official website (“Official Website”), and establishes the following privacy policy (“Privacy Policy”) to comply with it. The meaning in this Privacy Policy shall be as defined in the Act on the Protection of Personal Information of Japan (“APPI”), except as otherwise provided in this Privacy Policy.
1.How and What Types of Information We Collect
We collect following types of your Information through the methods described below, to the extent necessary for the purposes outlined in “2. How We Use Your Information”.
Please note that we generally do not collect your personal information defined as sensitive information (or sensitive personal information) under applicable laws. If we do collect such information, we will handle it in accordance with applicable laws and regulations, such as by clearly specifying the information to be collected from you and obtaining your explicit consent.
(1) We collect the information provided by you to us during the use of the Official Website, such as through inquiry form, applicant form for events, and account creation.
For example, this information may include your name (including handle, nickname, username, etc.), email address, telephone number, fax number, address, age, gender, date of birth, occupation, company name, position, department, affiliated organization, social media account information (such as X (formerly Twitter), Instagram, etc.), contents of inquiries (including images, videos, audio, text, etc.), and information entered and submitted by you through input form on the Official Website.
(2) We collect the information provided by third party to us within the scope permitted by you during the use of the Official Website.
For example, this information may include your name (including handle, nickname, username, etc.), email address, profile picture, and other account information, as well as any other information permitted by you that has been coordinated through the use of social media services (such as X (formerly Twitter), Instagram, etc.), games, applications, and other third-party platforms, for the purpose of creating account, logging in, or coordinating information related to you on the Official Website.
(3) We automatically collect the following information when you use the Official Website.
For example, this information may include your IP address related to the network used by you when using the Official Website, the type and version of your browser and electronic device terminal, unique device identifiers, access logs to the Official Website, and information obtained through use of the cookies or similar technologies. Please refer to “3. Cookies and Similar Technologies” for details regarding the use of cookies and similar technologies.
(4) In addition to the above information, we may collect information based on the individual consent from you when you use the Official Website.
2.How We Use Your Information
We will use your information within the following purposes;
(1) To enable you to access and browse the Official Website.
(2) To respond to your inquiry.
(3) To inform you about updates to the Official Website and latest information on ufotable’s products, services, and works.
(4) To notify you of revisions to this Privacy Policy.
(5) To grant permission to ufotable’s business partners inquired about the use of ufotable’s works, etc.
(6) For the management of promotions, contests, etc., including providing information, confirming participation, and sending prizes.
(7) For the operation of events held by us, including notification of acceptance or rejection, issuance of tickets, application/participation verification, and providing event information.
(8) For the maintenance, improvement, and development of the proper functioning of the Official Website.
(9) For the aggregation and analysis of access trends to the Official Website.
(10) To provide you with targeted advertising (target ads) based on your access history on the Official Website and other websites, applications, etc.
(11) For marketing and promotion related to the Official Website, ufotable’s products, services, and works.
(12) For analysis related to market and customer trends related to the Official Website, ufotable’s products, services, and works, and to create and publish processed data that cannot identify specific individuals.
(13) To comply with the ufotable’s obligation under applicable laws and regulations.
3.Cookies and Similar Technology
We may use cookies and similar technologies to provide better services to you through the Official Website and to analyze customer usage of the Official Website.
(1) Cookies are pieces of information sent from a server computer to your browser and stored on the hard disk of your computer or smartphone. Many cookies are used not only to enable website to function properly but also to provide customers with suitable content. However, they do not collect information that can personally identify individual customers.
(2) If you do not wish to accept cookies, you can change the settings in your browser. However, please note that disabling cookies may cause some functions of the Official Website to malfunction and may affect the quality of content and services that you can experience on the Official Website. For information on how to configure the cookies in the recommended browser for the Official Website, please refer to the following pages.
■ Microsoft Edge
■ Google Chrome
■ Firefox
■ Safari
https://support.apple.com/ja-jp/HT201265
(3) We use Google Analytics on the Official Website to measure the frequency of use and other metrics for the purpose of improving the Official Website. We do not identify individual customer through this activity. For details on the information collected by Google Analytics and its handling, please refer to the following page.
■ HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES
https://policies.google.com/technologies/partner-sites?hl=en
4.Sharing Information with Third Party
We do not provide your personal information to third parties (including those outside Japan) without your prior consent. However, we may provide such information to third parties (including those outside Japan) in the following limited cases:
(1) With the consent of the customer themselves.
(2) When it is necessary to outsource the handling of personal data, in whole or in part, to external service providers for the achievement of the purposes outlined in “2. How We Use Your Information”. Such external providers may include internet service providers, data hosting providers, etc.
(3) When disclosure is required by law enforcement agencies such as courts, police, prosecutors, or tax authorities in accordance with legal procedures.
(4) When personal data is provided due to the succession of ufotable’s business, such as through mergers or other reasons.
(5) When otherwise permitted by the APPI and applicable laws.
5.Security of Your Information
We take reasonable and appropriate measures, including organizational, physical, human, and technological safeguards, to ensure the secure management of your personal information entrusted to us. We strive to prevent unauthorized access to personal data, as well as risks such as loss, alteration, and leakage of personal information, by ensuring proper handling in accordance with the APPI, and applicable laws and regulations.
6.Cross Boarder Transfer of Information
In accordance with “4. Sharing Information with Third Party”, we may provide your personal data to third parties, which may involve transferring your personal data to countries and regions outside of Japan. In such cases, we will adhere to the standards required by applicable laws and regulations and take appropriate measures to protect your personal information during such transfers.
7.How Long We Retain Your Information
We will retain your personal information for the period necessary for the purpose outlined in “2. How We Use Your Information”, or for the period specified by APPI, and applicable laws and regulations. When there is no longer a need to use the personal information, we will appropriately dispose of, delete, or anonymize it (process it in a way that makes it impossible to identify individuals) in accordance with APPI, and applicable laws and regulations.
8.Your Rights of Information
(1) You have the following rights regarding your personal information on provided to us, based on the APPI, and applicable laws and regulations. You or your authorized representatives can make the following requests to us:
■ Request disclosure of your personal data held by us
■ Request disclosure of records of your personal data provided to third party by us.
■ Request correction, addition, or deletion of your personal information if it contains inaccurate information.
■ Request suspension of use or provision, or deletion of your personal information, if it has been illegally obtained, used, or provided to third party by us in violation of the APPI, applicable laws, or regulations.
■ Request suspension of use or provision, or deletion of your personal information, if handling your personal information by us could potentially infringes upon your rights or harm your legitimate interests.
(2) Upon receiving such request from you, if we can confirm that request is from you (or your authorized representatives), we will guide you through the necessary procedures, including providing documents and methods of submission, in accordance with the APPI and applicable laws and regulations.
(3) If you wish to make such a request, please contact us using the methods described in “9. Inquiry”.
9.Inquiry
For inquiry regarding request related to “8. Your Rights of Information”, complaints about this Privacy Policy, or any other inquiries regarding this Privacy Policy, please contact us via email at the following email address.
■Privacy Policy Inquiry Desk
ufotable Privacy Policy Inquiry Desk
10.Changes to this Privacy Policy
We may revise this Privacy Policy as necessary, such as for reviewing our management and protection system of personal information. In the event that we revise this Privacy Policy, we will notify you by making the revised Privacy Policy and its effective date available on the Official Website, thereby informing you of the changes.
Established: 0512,2024